Terms & Conditions
Last Updated: 15 August 2025
Welcome to Rokkie. These Terms and Conditions (“Terms”) govern your use of our website https://rokkie.co.za (the “Site”) and the purchase of our products (“Products”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Us
Rokkie is a women-owned denim brand, proudly designed and made in South Africa. Our garments are available online and through selected retail pop-ups.
Company Name: Rokkie (Pty) Ltd
Email: hello@rokkie.co.za
Registered Address: Fredman Dr, Sandhurst, Sandton, 2196
2. Eligibility
To use this Site and purchase Products, you must:
Provide accurate, current, and complete information during checkout.
3. Products & Availability
We strive to ensure all product details, descriptions, and prices are accurate; however, errors may occur.
All Products are subject to availability. We reserve the right to limit quantities, discontinue Products, or change descriptions without notice.
Colours may vary slightly from what you see on your screen due to monitor settings.
4. Pricing & Payment
Prices are listed in South African Rand (ZAR) unless otherwise stated.
International orders may be subject to currency conversions and bank charges.
We accept the payment methods displayed at checkout.
Full payment is required before orders are processed and shipped.
5. Shipping & Delivery
We offer local and international delivery. Shipping rates and delivery times will be displayed at checkout.
Delivery times are estimates only; we are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
For international orders, you are responsible for any customs duties, taxes, or import fees.
6. Returns & Exchanges
We accept returns and exchanges within 10 dys of delivery, provided the item is unworn, unwashed, and in original condition with tags attached.
Shipping costs for returns/exchanges are the responsibility of the customer unless the item is faulty or incorrect.
Full details are in our Returns Policy.
7. Intellectual Property
All content on this Site — including logos, images, designs, and text — is the property of Rokkie or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
8. User Conduct
You agree not to:
Use the Site for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Interfere with the proper functioning of the Site.
9. Limitation of Liability
To the fullest extent permitted by law:
Rokkie will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of Products.
Our total liability for any claim will not exceed the amount paid for the Product in question.
10. Indemnity
You agree to indemnify and hold harmless Rokkie, its directors, employees, and affiliates from any claims, damages, or expenses resulting from your breach of these Terms or misuse of the Site.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
12. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on the Site with the “Last Updated” date changed accordingly. Continued use of the Site after changes means you accept the new Terms.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.
14. Contact Us
If you have questions about these Terms, please contact us at:
hello@rokkie.co.za