Terms of service

Please read these Terms of Service carefully before placing an order or using the Rokkie Denim website. By accessing this site or completing a purchase, you agree to be bound by these terms.

1. About us

This store is operated by Rokkie Denim. Throughout these terms, "we", "us" and "our" refer to Rokkie Denim. Our contact email is hello@rokkie.co.za.

2. Use of this website

You may use this website for lawful purposes only. You agree not to use this site in any way that causes, or may cause, damage to the site or impairment of its availability, or in any way that is unlawful, fraudulent, or harmful. We reserve the right to restrict or terminate access to this site at our discretion.

3. Products and pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are displayed in South African Rand (ZAR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. In the event of a pricing error, we will notify you before processing your order and give you the option to proceed at the correct price or cancel.

4. Orders and payment

By placing an order, you are making an offer to purchase the selected items. We reserve the right to accept or decline any order. Your order is confirmed once you receive an order confirmation email from us. Payment is required in full at the time of purchase. We accept the payment methods displayed at checkout. All transactions are processed securely through our payment provider.

5. Shipping and delivery

We aim to dispatch all orders within 2 to 3 business days of purchase. Estimated delivery times are provided as a guide only and may vary. We are not responsible for delays caused by third-party carriers or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery. Full details are available on our Shipping & Returns page.

6. Returns and refunds

We accept returns within 30 days of delivery on items that are unworn, unwashed, and in their original condition with all tags attached. Full details of our returns process are available on our Shipping & Returns page. We reserve the right to refuse a return that does not meet these conditions.

7. Intellectual property

All content on this website, including but not limited to text, photography, graphics, logos, and design, is the property of Rokkie Denim and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written consent.

8. Accuracy of information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content on this site is complete, reliable, current, or error-free. Colours may appear differently on screen depending on your device settings.

9. Limitation of liability

To the fullest extent permitted by applicable law, Rokkie Denim shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of products. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid for the relevant order.

10. Governing law

These terms are governed by the laws of South Africa. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting to this website. Your continued use of the site following any changes constitutes your acceptance of the revised terms.

12. Contact

If you have any questions about these Terms of Service, please contact us at hello@rokkie.co.za.